Identify participants
Apply the correct CoreQ inclusion and exclusion criteria for long-stay, short-stay and assisted living measures.
A simpler CoreQ workflow
Manage every stage with greater confidence and less administrative work.
Care Analytics combines professional survey administration, flexible response methods, performance reporting and dedicated support—from participant eligibility through data submission.
Five connected stages
From survey setup to continuous improvement.
A repeatable workflow keeps the program compliant while making the results more useful to facility and executive leaders.
Launch accessible surveys
Coordinate the right mix of text, email, online, tablet, phone or paper response methods.
Track valid responses
See participation as it happens, identify nonrespondents and use reminders to strengthen response rates.
Understand performance
Use dashboards, benchmarks and AI-supported theme analysis to reveal strengths and improvement areas.
Submit and improve
Prepare executive-ready findings, support LTC Trend Tracker submission and turn results into action plans.
Measure progress
Repeat the cycle to see what improved, where gaps remain and what leadership should prioritize next.
Build a continuous improvement cycle
CoreQ should not end with a score.
The real value comes from using results to strengthen resident experience, family communication, service delivery and organizational performance.
Care Analytics reports data capture at 7–10 times the current market standard, supporting stronger validation and real-time visibility through cloud-based, mobile-friendly satisfaction assessments.
- Compare key performance areas with other facilities.
- Pinpoint where focused action can create the greatest improvement.
- Give leaders current information instead of waiting for a static report.
Improvement cycle✦ Performance intelligence
1
ListenCollect resident and family feedback
Ongoing2
UnderstandFind themes, trends and benchmarks
Real time3
ActAssign focused improvement priorities
MeasurableMultiple ways to collect meaningful feedback
Accessible, convenient and easy to complete.
Care Analytics supports a coordinated mix of delivery methods based on your organization, population and program requirements.
Text messageDirect mobile access and reminders
EmailSimple links for residents and families
Online & tabletMobile-friendly guided completion
Phone & paperAlternative access when digital is not ideal
Family experienceQuestion 2 of 3
Overall, how would you rate the staff?
★★★★★
How would you rate the care your family member receives?
★★★★★
Dedicated support
Your team is supported at every stage.
We help interpret requirements, organize participant lists, launch outreach, strengthen participation, explain findings and complete reporting.
- One clear implementation plan.
- Facility and organization-level reporting.
- Support for questions, reminders and deadlines.
- Actionable recommendations after each cycle.
Build a survey program your team can actually use.
Start with your current process, facilities and reporting calendar. We’ll show you a simpler route from eligibility to improvement.